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There seems to be an underlying Microsoft API incident.","created_at":"2026-03-24T12:44:33.606-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-24T12:44:33.606-06:00","display_at":"2026-03-24T12:44:33.606-06:00","deliver_notifications":true,"tweet_id":null,"id":"h5jzqb5hg2zh","incident_id":"czksnf9n4sh3","custom_tweet":null,"affected_components":[{"code":"5dl5ysncr3yk","name":"Centro for Microsoft Teams","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Centro for Microsoft Teams","created_at":"2025-03-04T10:23:34.462-07:00","updated_at":"2026-03-24T14:15:01.767-06:00","position":2,"description":"Connection between Salesforce and Microsoft Teams","showcase":true,"start_date":"2025-03-04T00:00:00.000-07:00","id":"5dl5ysncr3yk","page_id":"y95mv032t296","group_id":null}]},{"name":"Ongoing Slack Incident may affect Centro automations","status":"resolved","created_at":"2025-02-27T09:10:41.633-07:00","updated_at":"2025-02-27T21:20:39.884-07:00","monitoring_at":null,"resolved_at":"2025-02-27T21:20:39.864-07:00","impact":"minor","shortlink":"https://stspg.io/xk2pbtyg9n30","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-02-27T09:10:41.628-07:00","reminder_intervals":null,"id":"b58n5vvc65lh","page_id":"y95mv032t296","incident_updates":[{"status":"resolved","body":"Slack has resolved their issue.","created_at":"2025-02-27T21:20:39.864-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-27T21:20:39.864-07:00","display_at":"2025-02-27T21:20:39.864-07:00","deliver_notifications":true,"tweet_id":null,"id":"92vfz6b9fz3y","incident_id":"b58n5vvc65lh","custom_tweet":null,"affected_components":[{"code":"zd9q79hqtq6q","name":"Centro Core Services","old_status":"degraded_performance","new_status":"operational"},{"code":"lzzjyfzy6fr7","name":"Slack Apps/Integrations/APIs","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2025-02-27T09:11:01.880-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-27T09:11:01.880-07:00","display_at":"2025-02-27T09:11:01.880-07:00","deliver_notifications":false,"tweet_id":null,"id":"4jh0lsb32x6p","incident_id":"b58n5vvc65lh","custom_tweet":null,"affected_components":[{"code":"zd9q79hqtq6q","name":"Centro Core Services","old_status":"operational","new_status":"degraded_performance"},{"code":"lzzjyfzy6fr7","name":"Slack Apps/Integrations/APIs","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"Due to this incident, customers may be experiencing issues with Centro's Slack and Salesforce offerings. See the Slack Status page here for more details. 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outage","status":"resolved","created_at":"2025-02-26T09:01:18.906-07:00","updated_at":"2025-02-26T18:23:21.461-07:00","monitoring_at":"2025-02-26T14:03:56.526-07:00","resolved_at":"2025-02-26T18:23:21.439-07:00","impact":"major","shortlink":"https://stspg.io/ngdzmzkskc15","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-02-26T09:01:18.898-07:00","reminder_intervals":null,"id":"y43kgrxjc9mt","page_id":"y95mv032t296","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-02-26T18:23:21.439-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-26T18:23:21.439-07:00","display_at":"2025-02-26T18:23:21.439-07:00","deliver_notifications":true,"tweet_id":null,"id":"5k1nbwy0slyw","incident_id":"y43kgrxjc9mt","custom_tweet":null,"affected_components":[{"code":"zd9q79hqtq6q","name":"Centro Core Services","old_status":"partial_outage","new_status":"operational"},{"code":"lzzjyfzy6fr7","name":"Slack Apps/Integrations/APIs","old_status":"partial_outage","new_status":"operational"},{"code":"1bc8v6wc4zm1","name":"Slack Connections","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2025-02-26T14:03:56.526-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-26T14:03:56.526-07:00","display_at":"2025-02-26T14:03:56.526-07:00","deliver_notifications":true,"tweet_id":null,"id":"fd5rr9f6x7nt","incident_id":"y43kgrxjc9mt","custom_tweet":null,"affected_components":[{"code":"zd9q79hqtq6q","name":"Centro Core Services","old_status":"partial_outage","new_status":"partial_outage"},{"code":"lzzjyfzy6fr7","name":"Slack Apps/Integrations/APIs","old_status":"partial_outage","new_status":"partial_outage"},{"code":"1bc8v6wc4zm1","name":"Slack Connections","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"Centro is being affected by a Slack incident posted here: https://slack-status.com/2025-02/1b757d1d0f444c34\n\nWe will continue monitoring the situation and post any significant updates here.","created_at":"2025-02-26T09:01:19.026-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-26T09:01:19.026-07:00","display_at":"2025-02-26T09:01:19.026-07:00","deliver_notifications":true,"tweet_id":null,"id":"q449y8fsydrs","incident_id":"y43kgrxjc9mt","custom_tweet":null,"affected_components":[{"code":"zd9q79hqtq6q","name":"Centro Core Services","old_status":"operational","new_status":"partial_outage"},{"code":"lzzjyfzy6fr7","name":"Slack Apps/Integrations/APIs","old_status":"operational","new_status":"partial_outage"},{"code":"1bc8v6wc4zm1","name":"Slack Connections","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Centro Core 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The incident was active for 10 minutes and has not reoccured. https://status.salesforce.com/incidents/12931","created_at":"2024-07-19T13:52:23.969-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-07-19T13:52:23.969-06:00","display_at":"2024-07-19T13:52:23.969-06:00","deliver_notifications":true,"tweet_id":null,"id":"1n8s5t7n0hq6","incident_id":"75m9w7qx3f4q","custom_tweet":null,"affected_components":[{"code":"zd9q79hqtq6q","name":"Centro Core Services","old_status":"operational","new_status":"operational"},{"code":"zmz2hj2r6znb","name":"Salesforce NA174","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"The issues with Salesforce seem to be fixed or intermittant. We continue to monitor the situation.","created_at":"2024-07-19T10:27:05.382-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-07-19T10:27:05.382-06:00","display_at":"2024-07-19T10:27:05.382-06:00","deliver_notifications":true,"tweet_id":null,"id":"2p1ynkbxzy4g","incident_id":"75m9w7qx3f4q","custom_tweet":null,"affected_components":[{"code":"zd9q79hqtq6q","name":"Centro Core Services","old_status":"operational","new_status":"operational"},{"code":"zmz2hj2r6znb","name":"Salesforce NA174","old_status":"major_outage","new_status":"degraded_performance"}]},{"status":"investigating","body":"Salesforce is experinging multi-cloud outage, and as a result, Centro may not be working properly. 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Resolved by rolling back to last working runtime version.","created_at":"2024-04-25T12:02:01.199-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-04-25T12:02:01.199-06:00","display_at":"2024-04-25T12:02:01.199-06:00","deliver_notifications":true,"tweet_id":null,"id":"jyjtdx5m2zj8","incident_id":"c0qzg8cctv0h","custom_tweet":null,"affected_components":[{"code":"zd9q79hqtq6q","name":"Centro Core Services","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating root cause of this issue","created_at":"2024-04-25T10:58:17.325-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-04-25T10:58:17.325-06:00","display_at":"2024-04-25T10:58:17.325-06:00","deliver_notifications":true,"tweet_id":null,"id":"rdxs10l96nw4","incident_id":"c0qzg8cctv0h","custom_tweet":null,"affected_components":[{"code":"zd9q79hqtq6q","name":"Centro Core Services","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Centro Core Services","created_at":"2022-08-18T16:30:35.963-06:00","updated_at":"2026-05-21T22:20:42.985-06:00","position":1,"description":null,"showcase":true,"start_date":"2022-08-17T18:00:00.000-06:00","id":"zd9q79hqtq6q","page_id":"y95mv032t296","group_id":null}]},{"name":"Issues with Slack Workflow Builder","status":"resolved","created_at":"2024-02-29T11:09:12.528-07:00","updated_at":"2024-02-29T13:16:28.766-07:00","monitoring_at":"2024-02-29T11:44:53.719-07:00","resolved_at":"2024-02-29T13:16:28.753-07:00","impact":"minor","shortlink":"https://stspg.io/hgyqkkhpp4ym","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-02-29T11:09:12.519-07:00","reminder_intervals":null,"id":"g6bb383xdy39","page_id":"y95mv032t296","incident_updates":[{"status":"resolved","body":"This incident is resolved.","created_at":"2024-02-29T13:16:28.753-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-02-29T13:16:28.753-07:00","display_at":"2024-02-29T13:16:28.753-07:00","deliver_notifications":true,"tweet_id":null,"id":"tk2tm51ccq76","incident_id":"g6bb383xdy39","custom_tweet":null,"affected_components":[{"code":"lzzjyfzy6fr7","name":"Slack Apps/Integrations/APIs","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Slack appears to have fixed this incident. We'll be monitoring to ensure customers are no longer experiencing the problem.","created_at":"2024-02-29T11:44:53.719-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-02-29T11:44:53.719-07:00","display_at":"2024-02-29T11:44:53.719-07:00","deliver_notifications":true,"tweet_id":null,"id":"1fzzl6xhgmw6","incident_id":"g6bb383xdy39","custom_tweet":null,"affected_components":[{"code":"lzzjyfzy6fr7","name":"Slack Apps/Integrations/APIs","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"Slack Workflow Builder is having a degradation: https://slack-status.com/2024-02/939919184ea7655b. This will affect any Centro process that uses Slack Workflow Builder. We highly recommend reaching out to your Centro team to start the conversion process to Centro Forms and Flows.","created_at":"2024-02-29T11:09:12.620-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-02-29T11:09:12.620-07:00","display_at":"2024-02-29T11:09:12.620-07:00","deliver_notifications":true,"tweet_id":null,"id":"pjtnjz9zv8hn","incident_id":"g6bb383xdy39","custom_tweet":null,"affected_components":[{"code":"lzzjyfzy6fr7","name":"Slack Apps/Integrations/APIs","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Slack Apps/Integrations/APIs","created_at":"2022-08-18T16:44:36.095-06:00","updated_at":"2025-03-04T10:23:55.217-07:00","position":16,"description":null,"showcase":false,"start_date":null,"id":"lzzjyfzy6fr7","page_id":"y95mv032t296","group_id":null}]},{"name":"Centro actions failing in Slack","status":"resolved","created_at":"2023-12-19T11:51:47.380-07:00","updated_at":"2023-12-19T13:53:55.959-07:00","monitoring_at":"2023-12-19T12:20:04.620-07:00","resolved_at":"2023-12-19T13:53:55.942-07:00","impact":"major","shortlink":"https://stspg.io/t44t7q1y0rth","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2023-12-19T11:51:47.375-07:00","reminder_intervals":null,"id":"358z9x4q6cdk","page_id":"y95mv032t296","incident_updates":[{"status":"resolved","body":"We believe this is resolved, and have adjusted our monitoring to alert our team on this specific set of circumstances.","created_at":"2023-12-19T13:53:55.942-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-12-19T13:53:55.942-07:00","display_at":"2023-12-19T13:53:55.942-07:00","deliver_notifications":true,"tweet_id":null,"id":"r7q8jthkwy60","incident_id":"358z9x4q6cdk","custom_tweet":null,"affected_components":[{"code":"zd9q79hqtq6q","name":"Centro Core Services","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2023-12-19T12:20:29.922-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-12-19T12:20:29.922-07:00","display_at":"2023-12-19T12:20:29.922-07:00","deliver_notifications":true,"tweet_id":null,"id":"dhgxkqk081vq","incident_id":"358z9x4q6cdk","custom_tweet":null,"affected_components":[{"code":"zd9q79hqtq6q","name":"Centro Core Services","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"A fix for the Slack request headers has been implemented and deployed to Production. We're actively monitoring but believe all Centro actions and commands are working.","created_at":"2023-12-19T12:20:04.620-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-12-19T12:20:04.620-07:00","display_at":"2023-12-19T12:20:04.620-07:00","deliver_notifications":true,"tweet_id":null,"id":"drv904bcxvs9","incident_id":"358z9x4q6cdk","custom_tweet":null,"affected_components":[{"code":"zd9q79hqtq6q","name":"Centro Core Services","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"The issue seems to be related to a change enforcing lower case in Slack request headers. The team is deploying and testing a fix now.","created_at":"2023-12-19T12:11:10.788-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-12-19T12:11:10.788-07:00","display_at":"2023-12-19T12:11:10.788-07:00","deliver_notifications":true,"tweet_id":null,"id":"c8ft04cnjgls","incident_id":"358z9x4q6cdk","custom_tweet":null,"affected_components":[{"code":"zd9q79hqtq6q","name":"Centro Core Services","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"Customers may experience issues using Centro commands and actions within Slack. Notifications and actions from Salesforce continue to work. The team is investigating.","created_at":"2023-12-19T11:51:47.449-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-12-19T11:51:47.449-07:00","display_at":"2023-12-19T11:51:47.449-07:00","deliver_notifications":true,"tweet_id":null,"id":"g0s3xj5v3cdd","incident_id":"358z9x4q6cdk","custom_tweet":null,"affected_components":[{"code":"zd9q79hqtq6q","name":"Centro Core Services","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Centro Core Services","created_at":"2022-08-18T16:30:35.963-06:00","updated_at":"2026-05-21T22:20:42.985-06:00","position":1,"description":null,"showcase":true,"start_date":"2022-08-17T18:00:00.000-06:00","id":"zd9q79hqtq6q","page_id":"y95mv032t296","group_id":null}]},{"name":"Linked Conversations LWC unavailable","status":"resolved","created_at":"2023-06-12T18:53:41.198-06:00","updated_at":"2023-06-14T14:31:42.136-06:00","monitoring_at":null,"resolved_at":"2023-06-14T14:31:42.124-06:00","impact":"none","shortlink":"https://stspg.io/655gx8gytxmf","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2023-06-12T18:53:41.193-06:00","reminder_intervals":null,"id":"wvz657smksx7","page_id":"y95mv032t296","incident_updates":[{"status":"resolved","body":"We've identified that this Summer '23 issue is being cause by Centro's use of the lightning-file-upload component to upload files to Slack. Centro has a patch version to address this issue while Salesforce resolves the underlying problem. Contact us to apply this patch to your system if you are affected.","created_at":"2023-06-14T14:31:42.124-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-06-14T14:31:42.124-06:00","display_at":"2023-06-14T14:31:42.124-06:00","deliver_notifications":true,"tweet_id":null,"id":"7f8x97vrdg2d","incident_id":"wvz657smksx7","custom_tweet":null,"affected_components":[{"code":"zmz2hj2r6znb","name":"Salesforce NA174","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We continue to investigate why Summer '23 has affected some user's ability to use the Linked Conversation LWC on Record Pages. We believe this issue is limited to Salesforce Organizations that have been updated to the Summer '23 Patch 8.4 version and expect Organizations that have been upgraded to Patch 8.6 and higher will not be affected. You may check what version your instance of Salesforce is on at https://status.salesforce.com/. We will update when we have more information.","created_at":"2023-06-13T13:21:09.896-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-06-13T13:21:09.896-06:00","display_at":"2023-06-13T13:21:09.896-06:00","deliver_notifications":true,"tweet_id":null,"id":"z6ck84y7n3z9","incident_id":"wvz657smksx7","custom_tweet":null,"affected_components":[{"code":"zmz2hj2r6znb","name":"Salesforce NA174","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"Centro is investigating an issue with the Linked Conversation LWC on Record Pages introduced in Summer '23 release. This issue affects some Organizations and we continue to investigate root cause.","created_at":"2023-06-12T18:53:41.244-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-06-12T18:53:41.244-06:00","display_at":"2023-06-12T18:53:41.244-06:00","deliver_notifications":true,"tweet_id":null,"id":"8wnymr0bzbn6","incident_id":"wvz657smksx7","custom_tweet":null,"affected_components":[{"code":"zmz2hj2r6znb","name":"Salesforce NA174","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Salesforce NA174","created_at":"2022-08-18T16:42:17.837-06:00","updated_at":"2025-04-05T22:13:35.803-06:00","position":13,"description":null,"showcase":false,"start_date":null,"id":"zmz2hj2r6znb","page_id":"y95mv032t296","group_id":null}]}]
}